Frequently Asked Questions (FAQ)

NIST is the National Institute of Standards and Technology, a physical science laboratory that is part of the U.S. Department of Commerce. It was founded in 1901 and is one of the nation’s oldest physical science laboratories. Its main purpose and mission is to develop and maintain measurement standards. As part of that mission, NIST provides certified standard reference materials (SRMs) allowing science and industry to achieve more accurate measurements.

A NIST certificate is a document that certifies that your product has been tested against reference standards and/or tested with NIST-traceable instruments and that it meets or exceeds its specifications. A NIST certificate states that the product was found to be within its stated tolerance of accuracy. It also documents the environmental conditions at the time of testing, which equipment or standard reference materials were used, and some NIST certificates provide the actual test data as well.

A NIST traceable product is a product that was tested with equipment that has an unbroken chain of traceability to NIST standards. That means that every calibration instrument used for NIST certification has to have a valid NIST certificate itself, which may have been obtained by comparing its calibration against another NIST traceable instrument and so on, eventually leading back to a standard reference material certified by NIST. Instruments used for NIST certification must get tested and re-certified at regular intervals, typically annually.

Comparing measurements of a test unit against a reference material is the preferred method of verification since it eliminates the measurement uncertainty that comes with a chain of traceable instruments. An example is the ice point of 0°C, established with a temperature controlled ice bath and used for calibrating or testing thermometers. However, the practical use of SRMs is often limited, and NIST traceable instruments have to be used instead to characterize the test unit at multiple points across its measurement range.

Most often, NIST certificates are requested for regulatory compliance purposes. For example, restaurants or food banks may be required to have a NIST certificate for the thermometer they use to test the temperature of food.

Some industries may require NIST certificates for their instruments to meet the documentation requirements of ISO compliance. Or scientists may wish to maximize the measurement accuracy for a critical experiment, and having a NIST certificate with test data available gives them more detailed information on the measurement error of their instrument.

You may also want a NIST certificate to simply know that your unit was tested and found to be accurate before it was shipped.

No, we are not. However, we are well aware of the structural, process and management requirements outlined in the ISO 17025 documentation and follow its guidelines to make sure our test and quality control system produces accurate and consistent results and all data and records are stored securely and with backups. Also, all of our NIST traceable test instruments are calibrated by an ISO 17025 accredited laboratory.

In some cases, regulations may require you to obtain a NIST certificate from an ISO 17025 accredited laboratory. If that applies to you, you need to contact a third party calibration lab that is accredited under ISO 17025 to get your product NIST certified.

Currently, we only provide NIST certificates for our infrared thermometers.

No, you have to purchase the product that explicitly states “…with NIST certificate”. The standard units we sell do not come with NIST certificates.
Yes, we can. Send an email to [email protected] and request a pdf version of your NIST certificate. Your email needs to include the serial number of your unit so we can find the corresponding certificate in our database. The serial number is located on the unit itself, not on the packaging.
Unfortunately, we cannot do that. We can only issue NIST certificates for units that have gone through the process of testing required to issue the certificates. If you intended to purchase a NIST certified unit and purchased a standard unit by accident, please contact us to discuss an upgraded replacement.
Yes, you can download a sample certificate here.
The short answer is: typically for one year, after which you need to get your unit re-certified and re-calibrated, if needed (re-calibration is included in the cost of re-certification). Depending on your application and requirements, you may choose to have your unit checked and re-certified by us more frequently. The time between re-certifications is called the calibration interval.

Keep in mind that this calibration interval, the period for which your NIST certificate is valid, does not start with the date on the NIST certificate. It starts on the date the unit is placed into service. Our thermometers typically do not undergo changes in accuracy between the time of calibration and the time they are placed into service (i.e. during shipment and storage).

Also, please note that although the measurement results provided on the NIST certificate can be considered to be traceable to NIST reference standards at the time the measurements were performed, we cannot certify that those measurement results are valid after the instrument has been returned to you and placed into service. You or the responsible party in your organization must have an appropriate internal measurement assurance program in place to assure the continued validity of these measurement results. This program should also specify a calibration interval appropriate for your application. The recommended calibration interval for our thermometers for general industrial and laboratory use is one year.

Should you discover, through your internal measurement assurance program, that your thermometer seems to give inaccurate readings, please contact us at [email protected] to get your unit re-calibrated.

Our IR thermometers can be calibrated, but this calibration needs to be performed by us. Calibration of IR thermometers requires the proper equipment, good knowledge and experience of how to use it and its limitations, and the exact sequence and methodology of the calibration process itself. We currently do not provide calibration instructions to customers or third party laboratories.
We use a temperature-controlled crushed ice bath to test the accuracy at 0°C (32°F). For tests at higher temperatures up to 500°C (932°F), we use infrared calibrators (IR-500 and BR-M400) and probe-type reference thermometers (DTU6005-002-N from QTI Sensing Solutions and Precision Plus Thermometer by Thermoworks).
We charge $50 per unit for re-certifcation/re-calibration. You pay to ship your unit to us, and we cover the return shipping costs. This process takes up to 10 business days. To get your NIST-traceable infrared thermometer re-certified, you can purchase this service on our website by visiting the following link:
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