If you wish to return your product for a full refund you must contact us within 60 days of purchase and the product and packaging must be in new condition. Please return your unit to:
PO Box 25207
Eiugene, OR 97402
We will issue a full refund immediately upon receipt and inspection of the product.
10-Year Warranty and Hassle-Free Replacement
All of our products come with a 100% Satisfaction 10-Year Warranty. If your product fails within that period we’ll replace it, no questions asked. Just give us a call at (541) 525-9175 or send an email to [email protected] and let us know the address you’d like us to ship your replacement unit to.