If you wish to return your product for a full refund you must contact us within 60 days of purchase and the product and packaging must be in new condition. Please return your unit to:
PO Box 25207
Eugene, OR 97402
We will issue a full refund immediately upon receipt and inspection of the product.
All of our products except our Thermal Imager eT450C are covered by a 10-Year warranty. The eT450C is covered by a 1-Year warranty. If your product fails within the warranty period, just give us a call at (541) 525-9175 or send an email to [email protected]. Click here for more information on our warranties.